Complaint Management

All formal complaints are handled by the Club Complaints Manager, who will treat your matter in confidence and determine the most appropriate course of action.

Please fill out the Soldiers Beach_COMPLAINT FORM and email to: complaints@soldiersbeachsurfclub.com.au or simply email the individual nature of your complaint.

 

Resources:

• Complaints Flow Chart: slsa-complaints-resolution-flowchart
• Member Protection Policy: Click here
• Preventing and Managing Workplace Bullying: Click here