Soldiers Beach Surf Life Saving Club

Member Protection Information Officers (MIPO)

  • Are trained to be the first point of contact within sporting organisations for any person considering making a complaint under the SLSA Member Protection Policy.
  • MPIOs provide confidential, impartial and timely information and support.
  • They act as a sounding board and provide information about the local complaint resolution options available to address the individual’s concerns.
  • MPIO’s may also be called up to provide advice to club administrators or complaint handlers regarding the Member Protection Policy and associated laws.
  • MPIOs are not advocates but they may elect to accompany complainants, if requested, to talk with someone else.

What DO Member Protection Information Officers do?

  • Listen
  • Act as an impartial support person
  • Provide information about discrimination, harassment and child abuse
  • Provide information about the Member Protection Policy and the options available to resolve the complaint
  • Provide information about relevant laws and the right to complain externally
  • Discuss possible strategies the individual can use to deal directly with the other person
  • Provide contact details for counselling or other referrals as appropriate or as requested

 

What DON’T Member Protection Information Officers do?

  • Advocate
  • Take sides or judge
  • Give advice
  • Intervene
  • Investigate
  • Breach confidentiality

 

Soldiers Beach Surf Life Saving Club MIPOS are:

Alexandra COPPEN
Lara MCINTYRE